Unbrako is one of largest high-tensile industrial fastener manufacturers in the world, with operations in India, UK, Australia, Ireland and USA.

Privacy Policy

Unbrako is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using the Unbrako mobile application.


Information We Collect

Depending on how you use the application, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Company information

  • Delivery or business address

  • Account credentials

  • Product inquiries and order-related information

  • Device information necessary for app functionality

  • Crash reports and diagnostic information to improve app stability


How We Use Your Information

We use the information we collect to:

  • Create and manage your account.

  • Process product inquiries and orders.

  • Provide customer support.

  • Improve application performance and reliability.

  • Maintain account security.

  • Communicate important updates related to your account or orders.


Analytics and Diagnostics

The app may collect anonymous diagnostic information, such as crash reports and performance data, solely to improve the stability and performance of the application. This information is not used to identify you or for advertising purposes.

Tracking

Unbrako does not track users across third-party apps or websites.

The app does not use your personal information for targeted advertising, does not sell your personal information, and does not share your information with data brokers. As a result, the app does not request permission through Apple's App Tracking Transparency (ATT) framework.

Information Sharing

We may share your information only when necessary to:

  • Fulfill your requests or orders.

  • Provide customer support.

  • Comply with applicable laws and legal obligations.

  • Protect our legal rights and prevent fraud.

We do not sell or rent your personal information to third parties.


Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.


Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information.

  • Request a copy of your personal data.

  • Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.


Children's Privacy

The Unbrako application is intended for business and professional users and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the application or on our website with an updated effective date.


Contact Us

For any queries, concerns, or requests related to this Privacy Policy or the handling of your personal information, you may reach us at:

  • Email: [unbrakosales@unbrako.com]
  • Phone: [+91-161-5131111, 7131111]
  • Address: [4th Floor, First Mall, The Mall Rd, Rakh Bagh, Civil Lines, Ludhiana, Punjab 141001]